Our famous 180-DayGuarantee is included with every lamp we sell. If you are not completely satisfied with a projector lamp from our company you may send the projector lamp back for an exchange or *full refund.
Our guarantee is industry leading and there is no hassle, no paper forms to fill out, or endless questions to answer.
An exchange can be initiated in one of two ways:
1. Contact us by phone @ +31 (0) 20 262 9718
2. Request an exchange or refund through the website. Please note: you must have an account to use this feature.
Once you initiate an exchange/ return, a MPLAMPS.CO.UK staff member will follow-up and email you the steps to take to return or exchange your projector lamp successfully.
Fast Turnaround on Exchanges
If you need an exchange on a defective lamp, we strive to keep our turnaround time down. However, we cannot ship an exchange lamp until the tracking number for the old lamp is provided.
Once we receive the tracking number from you, the exchange will ship within 24 hours.
*Refunds are available up to 30 days after receiving the lamp, and will be refunded by the same pay method as purchased. Exchanges will be available up to 180 days after receiving the lamp.